Terms of Service
Last updated: January 2025
1. Agreement to Terms
By engaging Staticfish for web development services, you agree to these Terms of Service. If you don't agree with any part of these terms, please don't use my services.
2. Services Provided
I offer the following web development services:
- Static website development
- CMS-enabled website development
- E-commerce website development
- Custom web application development
- Website maintenance and support
3. Pricing and Payment
Pricing Structure:
- All prices are listed in GBP (£)
- Website development fees are one-time payments
- Hosting fees (£50/month) are recurring
- Maintenance plans are monthly subscriptions
Payment Terms:
- 50% deposit required to begin work
- Remaining 50% due before website launch
- Payments processed via Stripe
- Invoices provided for all transactions
4. Project Scope and Revisions
What's Included:
- Design mockups for approval before development
- Up to 2 rounds of revisions at each stage
- Mobile-responsive design
- Basic SEO optimization
- Training on content management (if applicable)
Scope Changes:
If you request changes outside the agreed scope, I'll provide a separate quote. Major changes after development begins may delay the timeline and incur additional costs.
5. Timeline
Typical project timelines:
- Static Site: 1-2 weeks
- CMS Site: 2-3 weeks
- E-commerce: 3-4 weeks
- Custom projects: As quoted
Timelines assume prompt feedback from you. Delays in providing content, feedback, or approvals will extend the timeline.
6. Content and Assets
Your Responsibilities:
- Provide all text content
- Provide images, logos, and brand assets
- Ensure you have rights to use all provided materials
- Provide domain access if using existing domain
If you need help with content creation or stock images, let me know and I can provide a separate quote.
7. Intellectual Property
Ownership:
- You own the final website and all custom code created for you
- I retain the right to use the project in my portfolio
- I may reuse general coding patterns and techniques
- Third-party tools and services remain property of their respective owners
8. Hosting and Maintenance
Hosting:
- Hosting is provided via Cloudflare's global CDN
- Includes SSL certificate, backups, and security monitoring
- Monthly fee of £50 covers standard hosting
- You can cancel hosting with 30 days notice
- If you cancel, I'll provide your website files to move elsewhere
Maintenance Plans:
- Optional for Static Site owners
- Included for CMS and E-commerce clients
- Covers security updates, backups, and minor changes
- Cancel anytime with 30 days notice
9. Refunds and Cancellations
Before Work Begins:
- Full refund of deposit if cancelled before work starts
After Work Begins:
- If design phase complete: 50% refund
- If development has started: No refund, but you receive all work completed
I want you to be happy with the result. If there are issues, I'll work with you to resolve them.
10. Support
I offer email support for all clients. Response time is typically within 24 hours during business days. For urgent issues, maintenance plan clients get priority support.
11. Limitation of Liability
While I strive for excellence, I'm not liable for: loss of profits, business interruption, data loss, or any indirect damages. My total liability is limited to the amount you paid for services.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
13. Changes to Terms
I may update these terms from time to time. I'll notify clients of significant changes. Continued use of services after changes constitutes acceptance.
14. Contact
Questions about these terms? Contact me:
Staticfish
Email: contact@staticfish.co.uk